Order processing
We aim to prepare and dispatch in-stock orders within 2–5 business days after successful payment. Processing starts on the next business day after the order is placed and includes order checks, product inspection, packing and carrier handover. Orders may be dispatched earlier.
Standard UK delivery
£3.99, or free on orders of £50 or more.
Estimated delivery: 3–5 business days after dispatch; estimated total from order to arrival: 5–10 business days.
Express UK delivery
£6.99.
Estimated delivery: 1–2 business days after dispatch; estimated total from order to arrival: 3–7 business days.
The express charge applies even when the order qualifies for free standard delivery.
Order updates
A dispatch notification is sent when the parcel has been handed to the delivery provider, with tracking where the selected service includes it. Creating a shipping label alone does not mean dispatch. Tracking updates may take time to appear after handover.
Important information
Delivery times are estimates, not guaranteed arrival dates. Business days are Monday to Friday, excluding UK bank holidays. Weekend and bank-holiday orders begin processing on the next business day. Express speeds up delivery after dispatch; it does not include priority processing or guarantee next-business-day arrival after ordering.