Frequently asked questions
Can't find what you're looking for? Contact our written-first support team and we'll be glad to help.
Ordering & the store
Browse and learn about every product here, add what you need to your basket, and complete your order securely at checkout — all on this site.
Yes. Payments are processed by a leading, PCI-compliant payment provider and your card details never touch our servers. You can check out as a guest or with an account.
Prices shown on product pages are live. The price you pay is always the price shown in your basket at checkout.
Using our products
Always read the label and follow the directions for each product. Do not exceed the recommended daily intake.
Many people build a small daily routine. If you take medication, are pregnant or breastfeeding, or manage a health condition, speak to a qualified healthcare professional first.
Supplements are for daily consistency as part of a balanced lifestyle. Results vary by person, routine and circumstances.
Pet products
Our pet range is formulated for dogs. Follow the label directions for your dog's weight and introduce gradually. Pet supplements are not a replacement for veterinary care.
No. Human and pet products are formulated differently. Only use pet products for pets, and human products for people. See our Human vs Pet Safety guide.
Support
Email support@1uthealthltd.com with your order details. We are a written-first team and reply within 1–3 business days.
We handle support in writing so we can help accurately and keep a clear record. Please email us rather than calling.