These draft terms explain how the website and account features are intended to work. The checkout terms presented with an order also apply to that order.
Using the site
Use the site lawfully, keep account credentials private, and do not attempt to bypass security, interfere with the catalogue or submit harmful content. Guest order lookup requires the exact order reference and the strong access code supplied for that order.
Accounts and orders
An account lets a signed-in customer manage their own profile, saved addresses and order history. Orders are subject to availability, successful payment, delivery information and the policies shown at checkout. Customers may also check out as guests.
Products and wellness information
Product labels and directions must be read before use. Products are not intended to diagnose, treat, cure or prevent disease. Human and pet products are separate and must not be swapped. Nothing from Angela or this site replaces medical or veterinary advice.
Returns and support
See Shipping & Returns and contact written support with an order reference. We aim to reply within the currently published support window, but this summary does not replace the terms shown at checkout.
Intellectual property and availability
Brand names, content, product imagery and software belong to their respective rights holders. Site content can change, be corrected or be temporarily unavailable. We do not promise that every page, product or integration will always be available.