Shipping Policy

Last updated: [11/01/2026]

At 1UTHEALTH LTD, we aim to dispatch orders quickly and clearly. Please review our shipping information below.

1. Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays).

Orders placed after processing hours or on weekends will be processed the next business day.

During busy periods, processing times may be slightly extended.

2. Delivery Times

United Kingdom

Estimated delivery: 2–4 business days after dispatch

International Orders

Estimated delivery: 7–14 business days, depending on destination and customs clearance

Delivery times are estimates and not guaranteed.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

Order weight

Delivery destination

Selected shipping method

4. Tracking Information

Where available, tracking details will be provided by email once your order has been dispatched.

Please allow up to 24 hours for tracking to update.

5. Delays & Lost Parcels

We are not responsible for delays caused by:

Courier services

Customs processing

Incorrect address details provided at checkout

Events beyond our reasonable control

If you believe your parcel is lost or significantly delayed, please contact us at:

📧 1uthealth@gmail.com

6. Incorrect Address

Customers are responsible for providing accurate delivery details.

We cannot be held responsible for orders sent to incorrect or incomplete addresses.

7. Contact

For shipping enquiries, contact us at:

📧 1uthealth@gmail.com

🕒 Response time: within 24 business hours