TERMS OF SERVICE

Last Updated: [19/12/2025]

OVERVIEW

Welcome to 1UTHEALTHLTD.

The terms “we”, “us”, and “our” refer to 1UTHEALTHLTD, a health and wellness business operating in the United Kingdom and internationally. 1UTHEALTHLTD owns and operates this website, online store, and all associated digital platforms, content, tools, products, and services (collectively, the “Services”).

Our Services are hosted and enabled by Shopify Inc., which provides the ecommerce infrastructure that allows us to offer products and services to you.

These Terms of Service (“Terms”), together with any policies referenced herein (including our Privacy Policy, Refund & Return Policy, Shipping Policy, and Health Disclaimer), govern your access to and use of our Services and define your legal rights and obligations.

By accessing, browsing, interacting with, or purchasing from our Services, you confirm that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree, you must not use our Services.

SECTION 1 – ELIGIBILITY, ACCESS & ACCOUNT RESPONSIBILITY

By using our Services, you represent that:

You are at least the age of majority in your country of residence, or

You are accessing the Services with the consent and supervision of a legal guardian

You may be required to provide personal information including your email address, billing details, payment details, and shipping address. You warrant that all information provided is accurate, current, complete, and lawful, and that you are authorised to provide it.

You are solely responsible for:

Maintaining the confidentiality of your account credentials

All activity conducted through your account

Ensuring your account is not accessed or used unlawfully

Accounts may not be sold, transferred, assigned, or shared without our prior written consent.

SECTION 2 – PRODUCTS, WELLNESS SCOPE & REPRESENTATIONS

1UTHEALTHLTD offers wellness, lifestyle, and health-related products for humans and animals, intended for general wellbeing support only.

While we take reasonable steps to accurately represent our products, you acknowledge that:

Visual representations may vary depending on device, screen, or settings

Product descriptions do not constitute medical or veterinary advice

Individual results may vary

Our products are not medicines and are not intended to diagnose, treat, cure, or prevent disease.

All product descriptions, formulations, availability, and pricing are subject to change without notice at our sole discretion.

SECTION 3 – ORDERS, ACCEPTANCE & CANCELLATIONS

Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion.

An order is not accepted until:

Payment has been successfully processed, and

We issue an order confirmation

We reserve the right to:

Refuse or cancel orders

Limit quantities per customer or region

Cancel orders suspected of fraud, misuse, or policy violations

Once an order is accepted, cancellation may not be possible.

All returns and refunds are governed strictly by our Refund & Return Policy.

Purchases are for personal or household use only and not for resale or export without written permission.

SECTION 4 – PRICING, TAXES & PAYMENT

Prices are subject to change without notice. The price charged is the price displayed at the time of checkout.

Unless stated otherwise:

Prices exclude taxes, shipping, customs, or import duties

International customers are responsible for local charges

You represent and warrant that:

Payment information is accurate and authorised

Charges will be honoured by your payment provider

You will pay all applicable charges and fees

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates only and not guaranteed.

We are not liable for delays caused by:

Shipping carriers

Customs authorities

Acts beyond our reasonable control

Risk of loss passes to you once the order is transferred to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY & BRAND PROTECTION

All content on the Services — including text, graphics, logos, product names, designs, images, videos, trademarks, and branding — is owned by 1UTHEALTHLTD or its licensors and is protected under UK and international intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

Unauthorised use may result in legal action.

SECTION 7 – OPTIONAL & THIRD-PARTY TOOLS

We may provide access to third-party tools or integrations “as is” and “as available”.

We are not responsible for:

Third-party content

Third-party functionality

Any losses arising from their use

Use is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, policies, or practices.

You access third-party sites at your own risk.

SECTION 9 – SHOPIFY RELATIONSHIP

1UTHEALTHLTD is powered by Shopify. All transactions are solely between you and 1UTHEALTHLTD.

Shopify bears no responsibility for products, services, or disputes arising from purchases made through our store.

SECTION 10 – PRIVACY & DATA PROTECTION

Personal data is processed in accordance with:

UK GDPR

Data Protection Act 2018

Applicable international data protection laws

Please review our Privacy Policy for full details.

SECTION 11 – FEEDBACK & USER CONTENT

Any feedback, reviews, or submissions you provide grant us a perpetual, worldwide, royalty-free licence to use such content for business purposes.

You confirm that:

You own the content

It does not infringe third-party rights

It is lawful and truthful

SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without liability.

SECTION 13 – PROHIBITED USES

You must not misuse the Services, violate laws, infringe rights, harass others, distribute malware, scrape data, or engage in fraudulent or abusive behaviour.

We may suspend or terminate access without notice for violations.

SECTION 14 – TERMINATION

We may terminate access at any time without notice. Obligations accrued prior to termination survive.

SECTION 15 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” and “as available”, to the fullest extent permitted by law.

No guarantees are made regarding uninterrupted access, accuracy, or outcomes.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, 1UTHEALTHLTD shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits or data.

Nothing excludes liability where prohibited by law.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless 1UTHEALTHLTD and Shopify from claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is unenforceable, the remaining provisions remain in full force.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and 1UTHEALTHLTD.

SECTION 20 – ASSIGNMENT

We may assign these Terms without notice. You may not without consent.

SECTION 21 – GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, unless consumer law provides otherwise.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time. Continued use constitutes acceptance.

SECTION 23 – CONTACT INFORMATION

For all legal, contractual, or policy enquiries:

📧 1UTHEALTH@GMAIL.COM

📞 +44 203 985 9005 (business identification only)

1UTHEALTHLTD

3rd Floor, 86–90 Paul Street

London, EC2A 4NE

United Kingdom

Company Number: 16455190

Additional Reference: 494010114